Guntersville, AL 35976
After Hours: (256) 582-3441
Our Rates
Listed below are the current rates for residential and commercial,
as well as service fees and deposits.
Effective: Dec 1, 2024
| RESIDENTIAL RATES | ||
|---|---|---|
| Effective Rate | ||
| Applies to: Schedule RS (Residential Service) |
Customer Charge #1 Customer Charge #2 Grid Access Charge All KWh Grid Access Charge - 1st 1,000 kWh |
$ 30.51 $ 34.76 $ 2.20 0.10446 0.00660 |
| BUSINESS UTILITY RATES | ||
|---|---|---|
| Effective Rate | ||
| 1. If (a) the higher of (i) the customer's currently effective contract demand, if any, or (ii) its highest billing demand during the latest 12 month period is not more than 50 KW, and (b) customer's monthly energy takings for any month during such period do not exceed 15,000 KWh: | ||
| Small Commercial | Customer Charge #1 Customer Charge #2 Customer Charge #3 Grid Access Charge All KWH Grid Access Charge - 1st 1,100 kWh |
$ 32.05 $ 43.05 $ 47.05 $ 2.20 0.12598 0.00802 |
| 2. If (a) the higher of (i) the customer's currently effective contract demand, or (ii) its highest billing demand during the latest 12 month period is greater than 50 KW but not more than 1,000 KW or (b) if the customer's billing demand is less than 50 KW and its energy takings for any month during such period exceed 15,000 KWh: | ||
| Effective Rate | ||
| Medium Commercial | Customer Charge Grid Access Charge KW 0-30 KW 31-1000 Grid Access Charge - 15,000 kWh Additional KWh Grid Access Charge - 15,000 kWh Grid Access Charge - Additional kWh |
$ 151.00 $ 8.80 $ 4.60 $ 15.45 $ 0.08805 0.06597 0.00825 0.00367 |
| 3. If the higher of the customer's currently effective contract demand or its highest billing demand during the latest 12 month period is greater than 1,000 KW and less than 5,000 KW: | ||
| Effective Rate | ||
| Industrial Rate | Customer Charge Grid Access Charge Block 1 KW Block 2 KW All KWh Grid Access All KWh |
$ 535.00 $ 0.00 $ 16.40 $ 15.86 0.0697 0.00598 |
| Outdoor Lighting | Equipment Rental Charge varies by size of light Pole Rental All KWh |
Varies $ 1.50/Pole 0.08384 |
Schedule of Service Fees
| Type of Service | Charge |
|---|---|
| New Service Connection Charge | $20.00 |
| Transfer of Service Charge | $20.00 |
| Meter Testing (Customer Requested-Meter tests normal) | $25.00 |
| Collection Charge | $15.00 |
| Reconnect Fee-Regular Business Hours (Disconnected for Non-payment) | $25.00 |
| Reconnect Fee-After Regular Business Hours (Disconnected for Non-payment) | $75.00 |
| Returned Check Charge | $25.00 |
Residential Deposits
Residential deposits are based on Online Utility Exchange’s ‘new national risk model’ based on their credit score and history of utility payments. New customer deposits will be either $100, $200, or $300 based on their credit report. Customers with good credit will pay $100; customers with fair or non-established credit will pay $200; and customers with poor credit or a record of late payments on their credit report will be charged $300. Customers who have had electric service with the Department in the last three years and maintained an excellent credit rating with the Department may receive a waiver of deposit. The full amount of the required deposit must be paid before service is connected.
Residential customers who maintain an excellent pay rating with the Department for a minimum of three years may receive a refund of their deposit and any earned interest in the form of a credit on their electric bill. An excellent pay rating means that the customer paid their bills by the date due, had no disconnections for nonpayment and no returned checks for insufficient funds charged to their account. Customers who disconnect service prior to three years will receive a credit toward their final bill of the deposit and any interest accrual due. If this transaction results in a credit balance, a refund check will be sent to the customer.
Commercial Deposits
Commercial deposits are based on an average of two months electric usage for a period not to exceed the last two years at the location where service is requested. If service is requested for a new construction, the deposit will be based on an average of two months electric usage for a building comparable in size to the new construction. Commercial deposits may take the form of an irrevocable letter of credit from the customer’s bank, surety bond, or cash.