Sep 7, 2022
Due to rising inflation and increased costs, the Electric Board of Guntersville will be implementing a rate increase beginning October, 2022. The approximately 2% increase will be added to the fixed monthly charge to minimize the impact of high seasonal usage periods.
Oct 27, 2021
The Electric Board of Guntersville is excited to announce that it has a new Customer Portal. This Customer Portal allows customers to easily manage their utility accounts, monitor their usage, and pay their bills. “The best part of this feature is that customers will not have to pay any fees when making their payments online.” says Chief Financial Officer, Dawn Smith. Customers can easily sign up by following the link: https://guntersvilleelectric.utilitynexus.com
Electric Board customers can continue to pay their bills by phone with no fees by calling: (866) 550-3475.
There is also a new Mobile App with the same convenient features as the online Customer Portal. Customers can find the app by searching for Guntersville Electric Board in both the App Store and Google Play.
The Customer Portal is available beginning today. For assistance signing up, or more information, please call the Electric Board at (256)-582-5691 to speak to a CSR.